Return, Refund and Cancellation Policy

“We have a 10 days return policy for some of our selected products. “. In case the product doesn’t fit properly or you have any issues with product quality or sizing, you can simply return the product to us within 10 days of receiving the product. We will not be responsible for damage happened in transit. The price tag and any other identification tag, the invoice and the original packing must be intact and sent back. The product should not have been used. The Company has a dedicated team which will check the returned products and their decision of your request will be final to accept or reject
For products which are incorrectly shipped, damaged in transit, with defects please send us an email at atozmall126@gmail.com to initiate the return process. We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.
For goods bought on MRP, we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD we will send you a cheque. Cheques will be sent only to the billing address of the customer.
If you have any other questions about returns please feel free to write us at atozmall126@gmail.com mentioning your order details.

Cancellation policy

In case we receive a cancellation notice from you within 14-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.
If in case the box in which the item has arrived has extensive visible damage, you are requested not to accept the shipment and contact Us.
When we receive the item, we will inspect it to ensure everything is present and in it’s in original condition and then issue either a full refund or a different item in exchange, as per your request. Your money will be refunded in full within 7 days of the receipt of the product.